Practicing transparency in a crisis: Examining the combined effects of crisis type, response, and message transparency on organizational perceptions

Derrick Holland; Trent Seltzer; Anna Kochigina

doi:10.1016/J.PUBREV.2021.102017

Practicing transparency in a crisis: Examining the combined effects of crisis type, response, and message transparency on organizational perceptions

Derrick Holland
, Trent Seltzer
, Anna Kochigina

University of Tennessee
Texas Tech University

Producción científica › revisión exhaustiva

Idioma original	American English
Publicación	Public Relations Review
Volumen	47
DOI	https://doi.org/10.1016/J.PUBREV.2021.102017
Estado	Published - jun 1 2021
Publicado de forma externa	Sí

Disciplines

Public Relations and Advertising
Business

Acceder al documento

10.1016/J.PUBREV.2021.102017Licencia: Unspecified

Otros archivos y enlaces

https://www.sciencedirect.com/science/article/abs/pii/S0363811121000096

Citar esto

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title = "Practicing transparency in a crisis: Examining the combined effects of crisis type, response, and message transparency on organizational perceptions",

author = "Derrick Holland and Trent Seltzer and Anna Kochigina",

note = "The current study combined crisis communication and message transparency. * Using an experimental methodology, the sample yielded 898 participants. * Victim crises, rebuild strategies and transparent messages had positive impacts. * Transparency contributed to a three-way interaction on organizational credibility. * Theoretical and practical implications are discussed.",

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AU - Seltzer, Trent

AU - Kochigina, Anna

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PY - 2021/6/1

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UR - https://www.sciencedirect.com/science/article/abs/pii/S0363811121000096

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JO - Public Relations Review

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