Impact of natural language processing on CRM and trust: An integrated framework

Assion Lawson-Body; Laurence Lawson-Body; Abdou Illia; Lori Willoughby

doi:10.48009/1_iis_2022_124

Impact of natural language processing on CRM and trust: An integrated framework

Assion Lawson-Body, Laurence Lawson-Body, Abdou Illia, Lori Willoughby

Producción científica › revisión exhaustiva

Idioma original	English
Páginas (desde-hasta)	306-315
Número de páginas	10
Publicación	Issues in Information Systems
Volumen	23
N.º	1
DOI	https://doi.org/10.48009/1_iis_2022_124
Estado	Published - 2022

ASJC Scopus Subject Areas

General Business,Management and Accounting

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10.48009/1_iis_2022_124

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