I Can’t, I’m On-Call: The Psychological Effects of On-Call Duty on Graduate Assistants in Residence Life

  • Dyjerlynn T. Peter

Student thesis: Master's ThesisMaster of Science (MS)

Abstract

Graduate Assistants (GAs) face various demands such as conducting research, completing coursework, holding assistantships, and other personal responsibilities. GAs working in housing and residence life (HRL) departments face unique challenges, especially those who serve as crisis responders for students who live on-campus. This study examines the mental health challenges faced by graduate assistants in housing and residence life who live on-campus and serve in on-call roles at higher education institutions. It explores the effects of vicarious trauma, compassion fatigue, and burnout, offering key findings, trends, and recommendations while sharing personal stories of GAs balancing on-call duties with graduate studies.
Date of Award2025
Original languageAmerican English
Awarding Institution
  • Eastern Illinois University
SupervisorJon K. Coleman (Supervisor)

ASJC Scopus Subject Areas

  • Education

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