This qualitative study examined the perspectives of Resident Assistants’ (RAs) in terms of job responsibilities, the interplay between job tasks and self-efficacy, and mitigating factors that impact the RAs self-efficacy. Mastery experiences, verbal persuasions, and staff dynamic were perceived as the primary mitigating factors that positively and negatively impact a Resident Assistant’s self-efficacy. Although not shared by all the participants, other migrating factors included vicarious experiences and physiological/affective states. Student affairs professionals should focus on the impact of staff dynamic, the why and how tasks are completed, and placing a greater emphasis on recognizing the work of resident assistants. It is important to put more attention into supporting Resident Assistants and enhancing their self-efficacy as the role becomes more complex and demanding at institutions of higher learning.
Date of Award | 2020 |
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Original language | American English |
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Awarding Institution | - Eastern Illinois University
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Supervisor | Richard Roberts (Supervisor) |
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Growing Pains: Self-Efficacy Development in Resident Assistants
King, Z. (Author). 2020
Student thesis: Master's Thesis › Master of Science (MS)