Does the Geographic Information Systems Benefit the Insurance Industry?

Abstract

This research is intended to determine if the insurance companies are benefiting from Geographic Information System technology in the insurance industry. This is based on the consumers' point of view through the use of research, survey results, and technology at the insurance company's disposal. Today, this technology is used in many different areas including renewable energy, delivery business, and city planning. Insurance companies use this technology in order to determine safe driving habits. Some examples include Progressive's Snapshot and State Farm's In-Drive. These devices are used to collect data on response time, speed, and breaking. This is a possible concern due to methods like Elastic Pathing which allows consumers' locations to be predicted over a period of time. Overall, the average survey responses were negative towards the implementation of the data collection devices in consumer vehicles. Consumers felt the device should not be implemented within their vehicles collecting data on their driving behaviors.

Date of Award	2015
Original language	American English
Awarding Institution	Eastern Illinois University
Supervisor	Wutthigrai Boonsuk (Supervisor)