@inbook{709d64d78d15426e8bb88059f0c7acd9,
title = "Research Methods, Data, and Analytics: Examining Service Design and User Experience in TV- and Newspaper-Oriented Digital News Interfaces",
author = "Gibbs, {William J.} and Bernas, {Ronan S.}",
note = "Media organizations deliver news services online employing various design techniques and technologies to make services useful, usable, and effective for news consumers. How people use news services, their perceptions of them, and how their design impacts the user experience (UX) is an important area...",
year = "2015",
month = jan,
day = "1",
doi = "10.4018/978-1-4666-8580-2.CH003",
language = "American English",
booktitle = "Research Methods, Data, and Analytics: Examining Service Design and User Experience in TV- and Newspaper-Oriented Digital News Interfaces",
}