E-Government Service Delivery Performance: An Adaptation of the Balanced Scorecard to the Public Sector

Assion Lawson-Body, Jared Keengwe, Laurence Mukankusi, Abdou Illia, Glenn Miller

Research output: Contribution to journalArticlepeer-review

Original languageAmerican English
JournalJournal of Electronic Commerce in Organizations
Volume6
DOIs
StatePublished - Apr 1 2008

Disciplines

  • Business
  • Marketing
  • Library and Information Science

Cite this