Addressing Corporate Ties to Slavery: Corporate Apologia in a Discourse of Reconciliation

Claudia Irene Janssen, Claudia Janssen Danyi

Research output: Contribution to journalArticlepeer-review

Abstract

Pressured by activists to take responsibility, American corporations recently found themselves in the spotlight for their past ties to slavery. Responding to the issue, they stepped into a complex discourse of reconciliation. Taking a rhetorical approach, this article analyzes the response of Aetna Inc. It explores how corporate rhetoric functions within present discourses about historical injustices and illustrates that Aetna's response informed by common strategies of corporate apologia inhibited meaningful reconciliation. The article thus furthers criticisms of (corporate) apologia in the context of historical injustice and raises questions about the potentialities and limitations of corporate rhetoric for reconciliation.
Original languageAmerican English
JournalCommunication Studies
Volume63
StatePublished - 2012

Keywords

  • Corporate Apologia
  • Crisis Communication
  • Reconciliation
  • Remembrance
  • Reparations
  • Slavery

Disciplines

  • Organizational Behavior and Theory
  • Other Business
  • Organizational Communication
  • Public Relations and Advertising
  • Speech and Rhetorical Studies

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